Our team is capable and comfortable with making timely decisions when and where they are needed. Our response time further complements our local touch and smart concepts. Direct contact with the right people proves to be of great value in addressing changing transport plans.
MEDGROUP will ensure your smooth and efficient port-call, and we have an excellent reputation not only with our clients, but with the local authorities with which we engage.
We really enjoy what we are doing, and are focused on long-term commitments to our customers. That means that we constantly adapt our available tonnage to fit the market need, delivering a reliable service for all our principals.
- Daily vessel operations, onshore and offshore
- Competitive Disbursement Accounts, accurate Pro-Forma D/A’s
- Experts in RORO and container services
- Special Projects and Logistics coordination on vessels
- Regular visits on board – at least twice a day for vessels in port by designated agent
- Expedient financial closure of your port calls
- Proficient in cargo, RoRo and liner vessel management
- Booking and managing vessels
Understanding individual transportation needs and patterns of production is key to deliver first class transportation. We recognize that each customer have different needs, and we stretch far to accommodate individual requests.
In addition, we are specialists in providing husbandry and ship’s operator’s support:
- Crew changes and visa management (work and transit);
- Assistance for a fast transit to and from vessels for crews traveling through airports and seaports in the countries we work in;
- Immigration services: Letters of Invitation, Work Visa Applications, Managing of the Temporary and Transit Visa Applications;
- Travel assistance: Hotel Accommodation, Flight Bookings; Vehicle Rentals, Local Transportation Services.
At MEDGROUP, we actively monitor, manage, and report cargo movement to our clients every step of the way from the origin, to the vessel, to the final destination. Customized reporting and onsite loading supervisory are just a few of the value-added services we offer. Additionally, while under our watch, any issues are proactively identified and addressed before they become problems for our clients.
MEDGROUP team favor simple solutions that solve the problem at hand. The challenges that we take on are serious but we solve them diligently and with a smile. We are all friendly and flexible individuals that put great pride in good service.